presented by
National Underwriter P&C and Ernst & Young are excited to announce the success of the first two, of a series of four, compelling web seminars. Be sure to register for the final two events, being held February 4th and March 25th. We look forward to your participation.
Effective Risk Management Techniques for Any Insurance Market Cycle
March 25 | 2:00 p.m. ET
Effectively managing risk requires a varied and integrated approach given current insurance market conditions. This web seminar discusses techniques to not only effectively manage your current risk profile but create alternative methods to help provide stability in any condition. Transparency, proactive communication and executive committee knowledge of insurance risk management processes and alternatives are critical to the success of risk managers as they move to navigate change.
Featured speakers:
Bruce Zaccanti, Principal, National Practice Director, Insurance Risk Management Advisory Services, Ernst & Young
Bruce S. Zaccanti is a Principal of Ernst & Young and is based in the firm’s Chicago office. He serves as the National Practice Director for the Insurance and Risk Management Advisory Services practice. His insurance risk management and professional advisory services experience include:
►Captive feasibility analysis
►Captive insurance company design and implementation
►Insurance program analysis, design and implementation
►Risk management program development and implementation
►Organizational risk strategy development and solution implementation
His experience also includes all aspects of casualty and workers’ compensation administration for insurance carriers and self-insured clients. Mr. Zaccanti has been active in several construction and insurance industry groups and is a regular speaker at RIMS conferences and other industry seminars.
James Bulkowski, Senior Advisor, Insurance Risk Management Advisory Services, Ernst & Young
Jim Bulkowski is a Senior Advisor in the Insurance and Actuarial Advisory Services for Ernst & Young, and is based in the firm’s New York office. Prior to joining Ernst & Young, he held a senior position at a major insurance brokerage firm specializing in alternative risk transfer vehicles and creative insurance solutions. Mr. Bulkowski has over 17 years experience advising in various areas, including:
►Insurance program design
►Risk management program development and implementation
►Captive design and incorporation
►Strategic planning
►Contract review and analysis
►Casualty insurance placement
He has provided risk solutions and advice to global corporations in the United States, Canada, Mexico, and Europe focusing on risk management program and staffing design. Mr. Bulkowski was also responsible for providing alternative risk solutions with a focus on captive arrangements. He has significant experience in leading merger and acquisition engagement teams through the insurance due diligence process.
Jim has been a speaker at many company and industry seminars and has been quoted in national insurance publications.
Driving Value with Billing Operations Transformation
February 4 | 2:00 p.m. EST
Billing is not often mentioned as a key differentiator when insurance executives are scrutinizing their operations, yet it is a frequent customer touch point. A poor experience can both damage a carrier’s reputation and negatively impact customer retention. And because billing processes and systems interface with so much of a carrier’s operations; inefficient or critically flawed processes & systems can lead to greater overhead costs, higher DPO, reduced cash flow, and compliance fees.
A well-functioning billing operation should provide superior customer service, minimize leakage, facilitate strategic cash management, and ultimately improve bottom-line results. Since many existing legacy billing systems lack key functional components to support today’s complex and ever-evolving policy administration, customer, and financial requirements, these objectives are often difficult to obtain without incurring significant costs or are simply out of reach in many instances. In this session, we will explore the benefits carriers can obtain throughout the financial supply chain by redesigning their billing processes and replacing their billing systems with modern technology and vendor based package solutions.
Featured speaker:
David Connolly, Principal, Business Advisory Services, Financial Services
David Connolly is the Principal in charge of the Ernst & Young Insurance Operations practice, focusing on end-to-end solutions for Claims, Billing, Policy Administration and Incentive Management for P&C and Life Insurance companies. David has over 22 years of experience helping Financial Services companies to successfully transform their business and technology operations.
Prior to Ernst & Young, David was the leader in charge of the National Insurance solutions practice for BearingPoint (formerly KPMG Consulting). He was also a Partner at Arthur Andersen & Company in charge of their Strategy solutions practice for the Western US region. David served as a technology leader for a Wells Fargo-sponsored company called InnoVentry. Prior to that David was a Partner with Accenture (formerly Andersen Consulting) leading a division within the Center for Strategic Technology.
Leveraging Predictive Models to Maintain Profitability in a Soft Market
November 12 | 2:00 p.m. ET
In the current challenging economic environment, insurance companies are pressured to find ways to retain their current market share or grow while maintaining their profitability. In this session we will describe how predictive modeling applications can be leveraged in making better-informed decisions that result in enhancing an insurance company’s top and bottom line performance.
Predictive modeling aids in the improvement of customer identification, segmentation, and pricing. Insurance companies can use predictive modeling results to avoid adverse selection by attracting and retaining low risk customers while avoiding high risk customers. Insurance companies can also use predictive modeling results to price existing and new customers more competitively.
While predictive modeling applications have proven to be very effective in underwriting, customer management, marketing, and other areas, deployment of models should be aligned and reconciled with other business considerations and strategies. This session will touch on the concept of decile management as it relates to the deployment of predictive models.
Featured speakers:
Gary Ciardiello, Principal, Insurance and Actuarial Advisory Services, Ernst & Young
Gary Ciardiello is a Principal in the Insurance and Actuarial Advisory Services (“IAAS”) practice of Ernst & Young LLP, and is based in the firm’s New York office. He has over twenty years of practical actuarial experience.
Since joining Ernst & Young in 1992, Gary has acquired extensive insurance industry experience. He is the leader of the Customer Analytics practice in Ernst & Young’s IAAS practice. The Customer Analytics specializes in Predictive Modeling applications. Models are developed across the value chain of an organization. The Customer Analytics practice has developed underwriting, pricing, marketing, and claims applications for personal and commercial lines insurance companies. Gary works closely with clients on modeling projects to help develop deployment strategies that align with the client’s business strategies.
Gary has expanded predictive modeling pursuits outside of an insurance organization. These applications focus on profitability by achieving better customer segmentation.
Mr. Ciardiello graduated with a Bachelor of Science Degree in Math Actuarial Science from the University of Connecticut in 1985. He is a Fellow of the Casualty Actuarial Society and a Member of the American Academy of Actuaries.
Marina Ashiotou, Manager, Insurance and Actuarial Advisory Services, Ernst & Young
Marina Ashiotou is a Manager in the Insurance and Actuarial Advisory Services practice of Ernst & Young LLP, and is based in the firm’s Chicago office. Prior to joining Ernst & Young she was employed by a consulting firm working on a variety of econometric, financial, and statistical models for large corporate clients in the medical, automobile, credit, tobacco, and insurance industries.
Ms. Ashiotou has extensive experience in various areas including:
►Predictive multivariate regression models
►Propensity scoring models
►Simulations
►Time series models
►Transition matrix analysis
►Exact statistical methods
Ms. Ashiotou has developed predictive credit risk models that were used to reduce risk and increase the profitability of credit card holders as well as programs to monitor the performance of credit risk models. She has also developed predictive models for workers compensation and medical malpractice claims.
Ms. Ashiotou holds a Bachelor of Science in Mathematics, Statistics, and Economics from Iowa State University and a Master of Arts in Statistics from the University of California at Berkeley.
Improving Catastrophe Exposure Data Quality
Register for this informative web seminar, and receive a copy of The Ernst & Young 2008 Catastrophe Exposure Data Quality Survey results.
September 30 | 2:00 p.m. ET
Industry experts discuss the background on the issue of data quality, and The Ernst & Young 2008 Catastrophe Exposure Data Quality Survey results.
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Exposure Data Quality
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Premium Adjustments
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Control Reports
Featured speakers:
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Trish Conway, Actuarial Advisor, Insurance and Actuarial Advisory Services, Ernst & Young
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Navid Zarinejad, Senior Actuarial Advisor, Financial Services, Ernst & Young