•  Web Seminar Archive
  •  Date: March 25, 2009
  •  Time: 11:00 a.m. PT / 2:00 p.m. ET

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Master Agility and Overcome Process Silos with SOA and Business Rules

VSP Streamlines Claims, Achieves 50%+ Speed to Market Gains

The innate complexity of insurance processes and products require that carriers streamline their operations for greater transparency, speed and agility. Processing and settling claims impacts every aspect of a carrier’s business, from customer satisfaction & retention and regulatory compliance to profitability and cost containment. Beyond claims, carriers must improve their ability to launch new products faster, create flexible pricing and risk tiers in highly competitive markets while ensuring they can easily enforce effective risk management practices consistently across processes, channels and lines of business. While the adoption of SOA and business rules has gained momentum in the insurance industry, an overwhelming number of carriers are still struggling with legacy modernization issues, overcoming process silos and building an architectural foundation that delivers the desired results across the enterprise.

Join National Underwriter and a panel of industry experts from Vision Service Plan (VSP) – a leading health insurance carrier and provider of eye coverage to millions of americans, Celent (senior analyst – Donald Light), IBM and ILOG, an IBM company as they discuss the use of technologies such as Business Rule Management System (BRMS) and Business Process Management System (BPM) in a service-oriented-architecture (SOA) across the enterprise. This presentation will provide many take-away lessons including best practices for overcoming process silos, creating shared services and implementing BRMS-based processes in a SOA; resulting in greater efficiency, speed and productivity.

Topics that will be addressed:

  • Emerging trends and issues impacting carriers today in areas such as claims and underwriting
  • How Vision Service Plan (VSP) successfully implemented BRMS-based processes in a SOA
  • Best practices for overcoming process silos across channels and LOBs
  • Building insurance processes that drive growth and profitability

Featured speakers:

     Donald Light, Senior Analyst, Celent   VIEW BIO

     Kyle Kelt, Director of IT Architecture, VSP   VIEW BIO

 

Learn more about faster, more efficient processes.  The archived recording will be available soon.

 
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